I was honored to share insights from two recent video game design engagements at the Games UX Summit 2024, which was hosted online December 19, 2024. Video will be available and updated here later, but for folks looking for the slides, you can review or download the slides here.

This talk examined two case studies of design responses to emergent player issues – one a live service incident, and one a player sentiment problem, and details how UX designers can both prevent and respond to these issues.

If you found this talk insightful, I am drawing from content from both of my books, and they may give you a great way to learn more:

• Design Beyond Devices: Creating Multimodal, Cross-Device Experiences
  • The CROW framework helps you remember to ask questions about identity and self expression and emotional connections.
  • Opti-Pessimism helps you develop a sense of catastrophic imagination to envision what might go wrong if you’re successful.
  • There are specific sections on storyboarding, flows, design systems, and other tools for communicating designs to stakeholders.
• Enduring Play: Creating Video Games that Thrive
  • I review the canon Motivators of Play drawn from A Theory of Fun and explore what applies and what’s changed as we introduce new motivators.
  • We discuss emergent player behavior and mitigation techniques
  • The book describes core gaming concepts like disciplines, roles, responsibilities, and development process

Use the code GAMESUX2024 on RosenfeldMedia.com to get 15% off Design Beyond Devices (through January 16 2025)