Cheryl is delighted to share after long last the video from Cheryl’s very well-received keynote presentation at the largest design conference in the Southern Hemisphere, Interaction Latin America. Her 2019 “Opti-Pessimism” keynote inspired many local designers to start thinking and talking about
Over the past year, I’ve published a series of posts on the topics of voice user interfaces and conversational user interfaces. While not quite equivalent, these two topics are fundamentally linked, and over the coming years the two experience classes will likely
After months of planning, part 2 of my European voice design speaking tour is upon us. I’m honored to be speaking 5 times across 3 cities: Copenhagen, Stockholm and Oslo. Many of the events are close to selling out, so if one
We need to talk about Notifications in Facebook. Notification systems are near and dear to my heart; I’ve worked in some capacity on 4 different notification systems across multiple teams. Unfortunately, Facebook is getting a bit too aggressive these days… Facebook, I
My ability to acquire an augmented reality Pikachu is not the only reason July 2016 is a momentous month for me. Today marks my final day in just under 2 years at Amazon. I am genuinely grateful for the opportunity to work
For the first time in a while, I’m designing and running my own usability studies. Carnegie Mellon cross-trains its HCI students in both research and design, so it’s a bit like riding a bike – it comes back eventually. Post-university, I used
In September 2014, I left Microsoft to join a new product team at Amazon. The project itself is still classified, but it’s a v1 technology product, which means we’re starting from scratch. An exciting opportunity, but it changes the way one has
Back in December, I was browsing the internal Microsoft forums (Yammer) and stumbled across an announcement for a new volunteer outreach program – MySkills4Afrika, part of the larger Microsoft for Afrika program. They were accepting applications from full-time employees to share their
In the past 6 months I’ve had the opportunity to use the new Disney World MyMagic+ system as a guest at Animal Kingdom Lodge on two separate trips – my honeymoon in October and a trip at the end of January. In
On Wednesday, I had the unique experience of teaching 110 high school girls an intro to interaction design workshop. Officially entitled “Making the World Easier With Interaction Design”, this was a course I built from scratch after offering to teach the subject